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CHECKS Manual Inventory Import - Job Aid
What is this for? Scheduled audits require their inventories to be manually up-loaded from an Excel spreadsheet at least 24 hours prior to the audit date. This is how you do it. Prepare your inventory file in Excel, using the provided CHECKS Manual ...
Unable to Login Mobile App
For the mobile app, we could try to reset the mobile password and try to login again, please follow the below steps: Step 1: Enter username: Email id, hit on Continue Step 2: Click on forgot password. Step 3: You will receive a code to email. Step 4: ...
How to send Log Files
Please follow the steps to send the log files For iOS: Open the Files app on your iOS device. Navigate to “On My iPhone” (or “On My iPad”). Select the “RQ Mobile” folder. Open the “Logs” folder. Tap on the “expand-logs-data” file to view or share the ...
Slowness Issue
Please try to check the following to see if this could be the reason for slowness: Speed of the internet connection Number of units inspector is selecting while using the wizard, could you please try to check if selecting fewer units remedies the ...
RQ webpage issue (Clearing browsing data/ Calendar issue)
Please follow the below steps to clear the browser history and let us know the outcome please. Step-by-Step to Clear Cache, Cookies, and Browsing History in Chrome Step 1: Open Google Chrome Launch the Google Chrome browser on your computer. Step 2: ...